FAQ

I just signed up, now what?

At RPC, we believe personal relationships make all the difference. Your dedicated account manager will be contacting you to walk through your account set-up and help with any and all questions along the way.

Who do I contact for support?

We are here to help! Please reach out to [email protected] and we’ll respond pronto! Our normal business hours are Monday-Saturday from 8 am - 6 pm.

How do I add sales tax to invoices and contracts?

On the invoice or contract creation screen, enter your state sales tax rate (percentage). Note, this will calculate taxes on total. For a list of tax rates by state, click here.

How do I know my clients/my personal information is secure?

RPC and our partners,  including Stripe, HelloSign and Amazon Web Services, use an encryption system and follow the most current security best practices. Safety first!

Do you offer a referral program?

Yes! We are proud to say most of our new clients come by way of referral from current customers. Email [email protected] for details!

Do you offer different plan-types?

Nope! We believe all of our clients can benefit from our premium features - no matter the number of events they produce.

Do you integrate with Mailchimp, Quickbooks, or Google Calendar?

We don’t currently offer third party integrations but we are working to release this functionality soon.

Do you have a mobile app?

Our website is optimized for all screen sizes and devices. Developing an app is like swimming upstream but don’t worry - we’ve got our flippers on and we're working on it!

What are your cancellation terms?

You are welcome to cancel your account at anytime and will continue to have access to your account through the duration of your subscription. Link to our full terms of service here